Reviews
State Farm® Agent Justin Crain
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Debra Morgan
November 11, 2026
"Alario was very helpful and easy to work with. He got me a quote within a few minutes."
We responded:
"Debra, thank you for the amazing review! Our Phoenix insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Justin Crain, your State Farm Agent "
Janette Anchondo
November 6, 2026
"Great customer service!"
We responded:
"Janette, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Phoenix. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Justin Crain and Team "
Cherie Schwindler
November 6, 2026
"I have both my auto insurance and my renters insurance was State Farm. Not only are there rates the best, so is their customer service."
We responded:
"Cherie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Phoenix. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Justin Crain and Team "
Mel Robins
November 6, 2026
"I had an amazing experience purchasing insurance with Stephanie! She helped me get an excellent rate, was incredibly patient, and took the time to answer all my questions. She made the entire process smooth and stress free. I couldn’t be happier with the service I received.
100% recommended! I highly recommend Stephanie to anyone looking for great service and a great deal!"
We responded:
"Thank you so much for your wonderful feedback of us here at Justin Crain’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Justin Crain’s Insurance Team "
Hu Ka
November 5, 2026
"Alario is very helpful"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Edgar Guerrero
November 5, 2026
"Great experience
Awesome service
Alario 👌🏽💯"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Phoenix to know that you had such a wonderful experience with us here on State Farm Agent Justin Crain’s Team. Thank you so much for the 5-stars, Edgar! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Justin Crain’s Team anytime. "
xamse noor
November 4, 2026
"Krystal was a great help. She made sure we were taken care of and went above and beyond in making sure all our needs were met"
We responded:
"xamse, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Phoenix insurance team! - Your State Farm Agent, Justin Crain "
Petra Pitones
October 31, 2026
"Alario was nice and professional. Got me the quote I needed to add a new vehicle to my existing policy and I’m please with the quote. He took care of it right away."
We responded:
"Petra, thank you for the fantastic review! We’re always here to support you with your insurance needs in Phoenix. "
Luz Hernandez
October 30, 2026
"El mejor servio que he recibido! Muy amable y paciente. Muchas gracias Stephanie por tu gran servicio al cliente."
We responded:
"Hi Luz, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Justin Crain’s team. Please reach out to us if any questions come up! - Justin Crain’s Insurance Team "
Jesus Navarro
October 29, 2026
"Very informative"
We responded:
"Hi Jesus, thanks for the review! We really appreciate you!"
Cruz Cedillo
October 28, 2026
"Excelente trato en la oficina con la Agente Stephanie. Nos aclaro todas las dudas y ayudo a lo hija con su seguro de auto y nos informo la importancia de tener un seguro de vida. El cual nos ayudó a tener mejor precio en el auto y teniendo mas cobertura para un futuro. Recomiendo hablar con ella."
We responded:
"Thank you so much for your kind review, Cruz! If you need insurance assistance, we are just an email or call away! - Justin Crain, your State Farm Agent "
Tatiana Torres
October 28, 2026
"Stephanie was very helpful and got me a great deal for insurance ."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Justin Crain’s team. "
ivonne aceves
October 22, 2026
"Very great customer service and informative (:"
We responded:
"ivonne, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Bayron Orellana
October 20, 2026
"Exselente servicio gracias"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Wally Lascares
October 19, 2026
"Fast service from Alario"
We responded:
"Thank you for the 5-star review of Justin Crain’s team - we really appreciate your kind words! "
m Balfour
October 14, 2026
"We have had our home owners and auto insurance with this office for 15 plus years. Justin and his staff have been more than accommodating throughout these years. I believe they strive to give us the best rates and have helped us on several occasions. Recently Stephanie assisted us with a new car policy. She is so friendly and helpful. Such a great office."
We responded:
"m, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Justin Crain and Team "
Lidia Zuniga
October 13, 2026
"Los agentes de State Farm de Justin Crain son muy amables. LLevamos varios años con ellos y siempre que he ocupado ayuda me atienden bien y me dan soluciones. Siempre me contestan cuando los ocupo y me dan los mejores presupuestos. Se los recomiendo."
We responded:
"Lidia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Phoenix insurance team is always here and happy to help. "
Adriana Sánchez
October 9, 2026
"Alario at Justin Crain State Farm was so kind and friendly! I really appreciated how nice he was and the excellent customer service. Thank you, Alario, for making my experience a positive one! Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback of us here at Justin Crain’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Justin Crain’s Insurance Team "
Eleuterio Gonzalez
October 9, 2026
"Stephanie siempre ayuda y es muy buena agente y la mejor para explicar sobre mi póliza"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Phoenix insurance team. "
Eduard_clapz101
October 9, 2026
"Stephanie always helpful we need more people like her she amazing she the goat"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we could help with your Life Insurance!"
Jose Gonzalez
October 9, 2026
"Stephanie one of the greatest person that has help me get a better insurance we need more people like her she always helpful and always explains with details"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Pedro Calixto
October 5, 2026
"My Experience with Alario went great he explained to me everything great and helped me understand what was going on. He also made the process very easy"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Rony Hernandez
October 1, 2026
"Alario is amazing guy and helpful in his job"
We responded:
"Thanks so much for the amazing review, Rony! We really appreciate your support here in Phoenix. Just reach out anytime if you need us - we’re here for you. "
Chris Evans
September 30, 2026
"Alario was a great help in fixing my problems. I began the call a little aggressive but he kept calm and continued to walk me through how to fix it. By the end of the call my aggression was gone and I can honestly say he is the best State Farm rep I have ever spoken to. A+++++ Give that man a promotion!"
We responded:
"Thank you so much for the 5-star rating, Chris! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Justin Crain "
Susana Lucero
September 30, 2026
"Estoy muy agradecida con stephanie se porto muy amable y me ayudó mucho gracias."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "