Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric Acosta

Eric Acosta

June 28, 2024

5  out of  5 rating by Eric Acosta
"I have spoken with Stephanie a few times now and she has provided excellent customer service, she's very knowledgeable and provides promt attention/solutions to whatever questions or concerns I have . Ask to speak with her ! 100% recommend her kind , attentive and intelligeble assistance.!"
Profile photo of Frank Michel

Frank Michel

June 20, 2024

5  out of  5 rating by Frank Michel
"La mejor de las atenciones en la oficina de state farm con la representate Stephanie,se las recomiendo,es un placer para mi tenerla como mi guia y representante,la oficina esta ubicada en 6146 N 35th ave ste 103 phoenix az ,un placer trabajar con state farm"
Profile photo of Brennan Williams

Brennan Williams

April 19, 2024

2  out of  5 rating by Brennan Williams
"Current customer who cant seem to get ahold of them, right when I buy a new car too! Disappointing service. Calls in multiple times over 2 days with voicemails, and cant get an answer."
Profile photo of Rick Stefano

Rick Stefano

April 6, 2024

5  out of  5 rating by Rick Stefano
"Professional and courteous."
Profile photo of Rick Sabori

Rick Sabori

March 21, 2024

5  out of  5 rating by Rick Sabori
"Natasha was great she got me a good price and was very thorough,she called me multiple times in an effort to get me a good price,she is the reason I agreed to get your insurance,thank you ,Rick Sabori"
Profile photo of Alex Arroyo

Alex Arroyo

March 12, 2024

5  out of  5 rating by Alex Arroyo
"All of the agents are so friendly and ready to help get you the best coverage !"
Profile photo of Stefanie Gotzeff

Stefanie Gotzeff

March 5, 2024

5  out of  5 rating by Stefanie Gotzeff
"Whenever I need to update my insurance needs Justin Crain's office is always super friendly and quick to get me taken care of. I've been a customer for years and I have no plans to change, they are a pleasure to work with."
Profile photo of Doug Bair

Doug Bair

December 27, 2023

1  out of  5 rating by Doug Bair
"When i aigned up almost 8 years ago all was well. But as soon as i split my policy with an ex wife sue to divorce, it all changed. The girls have been totally rude when i requested to be removed from my ex's policy and stop home owners policy, You would of thought i asked for all of my money back instead of just asking to be removed. Now fast forward 2 weeks, i moved to a different state and my current State Farm agency isnt getting any corporation from Justin Crains agency either. Justin Crain's agency still has my name listed with my ex wifes policy even though i requested to be removed over 2 weeks ago. Not sure where customer service went but they are definitely not for the customer. Stay away from this place, they like you when your giving them your money but not very helpful!"
Profile photo of Silvia Elias

Silvia Elias

November 20, 2023

5  out of  5 rating by Silvia Elias
"Me encantó,muy buen trato,muy buena cobertura y muy buen precio, salí de allí muy satisfecha"
Profile photo of Sue Warner

Sue Warner

September 21, 2023

5  out of  5 rating by Sue Warner
"Jenny & Catalina have been so helpful and wonderful. They went the extra mile to make sure my insurance needs were met and kept me informed along the way."
Profile photo of Jean Cottereau

Jean Cottereau

January 2, 2023

5  out of  5 rating by Jean Cottereau
"Justin has been providing services for me for several years. He always delivers and goes above and beyond. Highly recommend!"
Profile photo of thesmokeshopaz


May 6, 2022

5  out of  5 rating by thesmokeshopaz
"My agent is awesome"
Profile photo of Qaher Shiha

Qaher Shiha

January 23, 2022

5  out of  5 rating by Qaher Shiha
"The best customer service"
Profile photo of Brandon Reed

Brandon Reed

October 5, 2021

5  out of  5 rating by Brandon Reed
"Justin is without a doubt the best insurance agent I have ever had, whenever I speak to him I'm treated like we are family and not just a number for the insurance company! If your looking for someone to represent you Justin is the one without a doubt!"
Profile photo of Richard A Heeder Sr (RompinRick)

Richard A Heeder Sr (RompinRick)

June 9, 2021

5  out of  5 rating by Richard A Heeder Sr (RompinRick)
"They take good care of my insurance needs."
Profile photo of Clay Llewellyn

Clay Llewellyn

December 3, 2020

5  out of  5 rating by Clay Llewellyn
"Always great service. All of my insurance needs have been taken care of by this office for over 20 years!"
Profile photo of Eric Soini

Eric Soini

October 6, 2020

5  out of  5 rating by Eric Soini
"Place Rocks"
Profile photo of Alissa Schad

Alissa Schad

June 5, 2020

5  out of  5 rating by Alissa Schad
"Justin with State Farm has been our agent for many years. The reason it has been many years, is because we are totally happy with the customer service and rates Justin works so hard on for us. If you are looking for new insurance, I would highly recommend Justin Crain's office with State Farm"
Profile photo of Thea M

Thea M

May 30, 2020

1  out of  5 rating by Thea M
"They sent all of my statements to a random out-of-state address despite having both of my current addresses on file. They claimed that they could not change a semi-annual policy to an annual policy because of a balance on the account, which was the result of their address input error. I was able to get similar changes done to another State Farm policy, which had a balance at the time, at another office, so there's no reason why they weren't able to do the same thing this time. State Farm has been good to me in the past, just avoid this office. They are the reason why I changed to another insurance company."
Profile photo of JOHN Compton

JOHN Compton

November 22, 2019

5  out of  5 rating by JOHN Compton
"Justin provided great customer service and helped me transfer my insurance plan from Washington to Arizona easily. Very professional."
Profile photo of Tiffany Braiker

Tiffany Braiker

November 18, 2019

5  out of  5 rating by Tiffany Braiker
"Justin was great and he made signing up painless and so easy. He had everything setup from a previous quote he provided me in a matter of minutes. I'm glad I switched over!"
Profile photo of Theresa Musarra Rody

Theresa Musarra Rody

November 2, 2019

5  out of  5 rating by Theresa Musarra Rody
"They are Ways helpful and friendly and informative."
Profile photo of Reyna9167 Reyna9167

October 6, 2019

5  out of  5 rating by Reyna9167
"Love them"
Profile photo of Anna Banana

Anna Banana

August 5, 2019

5  out of  5 rating by Anna Banana
"Very nice place Justin is very professional but also very empathetic and caring he really takes his time to help you with anything you need if you're looking for an agent I highly recommend Justin"
Profile photo of Adel


July 3, 2019

5  out of  5 rating by Adel
"Justin was super helpful and knowledgable ! I’d Definitely recommend !"