State Farm® Insurance Agent Justin Crain
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erika Kring
September 5, 2024
"Natasha was excellent! Very friendly, polite and knowledgeable. I truly appreciated her ability to listen as we chatted and she answered every question I had clearly and concisely. Well done!"
John Vandercook
August 3, 2024
"Justin has been my SF agent as long as I can remember and he's always been courteous, prompt and helpful."
"Hi John, thanks for the kind words...we are so appreciative of your continued business!"
Eric Acosta
June 28, 2024
"I have spoken with Stephanie a few times now and she has provided excellent customer service, she's very knowledgeable and provides promt attention/solutions to whatever questions or concerns I have . Ask to speak with her ! 100% recommend her kind , attentive and intelligeble assistance.!"
"Hi Eric, thank you for leaving such a kind review...we really appreciate how hard Stephanie works and we are so glad she was able to help you out."
Frank Michel
June 20, 2024
"La mejor de las atenciones en la oficina de state farm con la representate Stephanie,se las recomiendo,es un placer para mi tenerla como mi guia y representante,la oficina esta ubicada en 6146 N 35th ave ste 103 phoenix az ,un placer trabajar con state farm"
"Thank you Frank!! Stephanie is great!...we are here for you if you need anything."
Brennan Williams
April 19, 2024
"Current customer who cant seem to get ahold of them, right when I buy a new car too! Disappointing service. Calls in multiple times over 2 days with voicemails, and cant get an answer."
Rick Stefano
April 6, 2024
"Professional and courteous."
"Thank you for the kind words, Rick!"
Rick Sabori
March 21, 2024
"Natasha was great she got me a good price and was very thorough,she called me multiple times in an effort to get me a good price,she is the reason I agreed to get your insurance,thank you ,Rick Sabori"
"Hi Rick, we are so happy you allowed us to help! We really appreciate you (and Natasha too)!!"
Alex Arroyo
March 12, 2024
"All of the agents are so friendly and ready to help get you the best coverage !"
"Hi Alex, thank you for the kind words!!"
Stefanie Gotzeff
March 5, 2024
"Whenever I need to update my insurance needs Justin Crain's office is always super friendly and quick to get me taken care of. I've been a customer for years and I have no plans to change, they are a pleasure to work with."
"Thank you Stefanie...we appreciate you!!!"
Doug Bair
December 27, 2023
"When i aigned up almost 8 years ago all was well. But as soon as i split my policy with an ex wife sue to divorce, it all changed. The girls have been totally rude when i requested to be removed from my ex's policy and stop home owners policy, You would of thought i asked for all of my money back instead of just asking to be removed. Now fast forward 2 weeks, i moved to a different state and my current State Farm agency isnt getting any corporation from Justin Crains agency either. Justin Crain's agency still has my name listed with my ex wifes policy even though i requested to be removed over 2 weeks ago. Not sure where customer service went but they are definitely not for the customer. Stay away from this place, they like you when your giving them your money but not very helpful!"
Silvia Elias
November 20, 2023
"Me encantó,muy buen trato,muy buena cobertura y muy buen precio, salí de allí muy satisfecha"
Sue Warner
September 21, 2023
"Jenny & Catalina have been so helpful and wonderful. They went the extra mile to make sure my insurance needs were met and kept me informed along the way."
Jean Cottereau
January 2, 2023
"Justin has been providing services for me for several years. He always delivers and goes above and beyond. Highly recommend!"
thesmokeshopaz
May 6, 2022
"My agent is awesome"
Qaher Shiha
January 23, 2022
"The best customer service"
"Thank you Qaher, we really appreciate you trusting us with your business!"
Brandon Reed
October 5, 2021
"Justin is without a doubt the best insurance agent I have ever had, whenever I speak to him I'm treated like we are family and not just a number for the insurance company! If your looking for someone to represent you Justin is the one without a doubt!"
"Thank you Brandon! We really appreciate the kinds words and you putting your trust in us to handle your insurance!"
Richard A Heeder Sr (RompinRick)
June 9, 2021
"They take good care of my insurance needs."
"Thanks for the review Rick, we appreciate you trusting us to help with your insurance!"
Clay Llewellyn
December 3, 2020
"Always great service. All of my insurance needs have been taken care of by this office for over 20 years!"
"Hi Clay, thanks so much for the review! We really appreciate you trusting us with your insurance!"
Eric Soini
October 6, 2020
"Place Rocks"
"Hi Eric, thanks for the review. We really appreciate you!"
Alissa Schad
June 5, 2020
"Justin with State Farm has been our agent for many years. The reason it has been many years, is because we are totally happy with the customer service and rates Justin works so hard on for us. If you are looking for new insurance, I would highly recommend Justin Crain's office with State Farm"
"Hi Alissa, thanks for the review! We really appreciate you trusting us with your insurance!"
Thea M
May 30, 2020
"They sent all of my statements to a random out-of-state address despite having both of my current addresses on file. They claimed that they could not change a semi-annual policy to an annual policy because of a balance on the account, which was the result of their address input error. I was able to get similar changes done to another State Farm policy, which had a balance at the time, at another office, so there's no reason why they weren't able to do the same thing this time. State Farm has been good to me in the past, just avoid this office. They are the reason why I changed to another insurance company."
"Hi Thea, so sorry you didn't have a 5-Star experience. If you would like to call me at the office (602-242-4141) I would love to hear about it. Thanks! - Justin"
JOHN Compton
November 22, 2019
"Justin provided great customer service and helped me transfer my insurance plan from Washington to Arizona easily. Very professional."
"Thank you John! So glad we could help and happy to have you as a customer!"
Tiffany Braiker
November 18, 2019
"Justin was great and he made signing up painless and so easy. He had everything setup from a previous quote he provided me in a matter of minutes. I'm glad I switched over!"
Theresa Musarra Rody
November 2, 2019
"They are Ways helpful and friendly and informative."
Trinaychaca@gmail.com Reyna9167
October 6, 2019
"Love them"