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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jean Cottereau

January 2, 2023

5  out of  5 rating by Jean Cottereau
"Justin has been providing services for me for several years. He always delivers and goes above and beyond. Highly recommend!"

tony beckham

December 30, 2022

1  out of  5 rating by tony beckham
"Worst insurance don’t even think to have State Farm I have water leak that damaged my kitchen cabinets and wall they not cover that which all other insurance cover that if they don’t cover water damage then why we paying for insurance You better read the policy that they sent to me down below We will not pay for, under any part of this policy, any loss that would not have occurred in the absence of one or more of the following excluded events. We will not pay for such loss regardless of: (a) the cause of the excluded event; or (b) other causes of the loss; or (c) whether other causes acted concurrently or in any sequence with the excluded event to produce the loss; or (d) whether the event occurs abruptly or gradually, involves isolated or widespread damage, occurs on or off the residence premises, arises from any natural or external forces, or occurs as a result of any combination of these: c. Water, meaning: (8) water or sewage below the surface of the ground, including water or sewage that exerts pressure on, or seeps or leaks through a building structure, sidewalk, driveway, swimming pool, or other structure; or (9) material carried or otherwise moved by any of the water or sewage, as described in items c. (1) through c.(8) above. However, we will pay for any accidental direct physical loss by fire, explosion, or theft resulting from water, provided the resulting loss is itself a loss insured. SECTION I - CONDITIONS 6. Suit Against Us. No action will be brought against us unless there has been full compliance with all of the policy provisions. Any action by any party must be started within one year after the date of loss or damage. However, if the cause of loss or damage is burglary, theft, larceny, robbery, forgery, fraud, vandalism, malicious mischief, confiscation, wrongful conversion, disposal or concealment, the action must be started within two years from the time the cause of action accrues. This Company does not intend, by this letter, to waive any policy defenses in addition to those stated above, and reserves its right to assert such additional policy defenses at any time. If you have any additional information regarding your claim which has not been previously considered, or if you desire any additional explanation regarding this matter, please contact me at (844) 458-4300 Ext. 3099946661. This denial involves the coverages of this policy only. If you have any additional information you would like us to consider, please forward it to us immediately. I will post this message to many State Farm Google agents feedback to let people know and to stay away from State Farm if any one have questions call me or text me I will let many people know about you guys (928) 900-4770 Agents to even think to call me sorry for you but people they should know about State Farm"


May 6, 2022

5  out of  5 rating by thesmokeshopaz
"My agent is awesome"

Qaher Shiha

January 23, 2022

5  out of  5 rating by Qaher Shiha
"The best customer service"

Brandon Reed

October 5, 2021

5  out of  5 rating by Brandon Reed
"Justin is without a doubt the best insurance agent I have ever had, whenever I speak to him I'm treated like we are family and not just a number for the insurance company! If your looking for someone to represent you Justin is the one without a doubt!"

Rick Heeder Sr

June 9, 2021

5  out of  5 rating by Rick Heeder Sr
"They take good care of my insurance needs."

Clay Llewellyn

December 3, 2020

5  out of  5 rating by Clay Llewellyn
"Always great service. All of my insurance needs have been taken care of by this office for over 20 years!"

Eric Soini

October 6, 2020

5  out of  5 rating by Eric Soini
"Place Rocks"

Alissa Schad

June 5, 2020

5  out of  5 rating by Alissa Schad
"Justin with State Farm has been our agent for many years. The reason it has been many years, is because we are totally happy with the customer service and rates Justin works so hard on for us. If you are looking for new insurance, I would highly recommend Justin Crain's office with State Farm"

Thea M

May 30, 2020

1  out of  5 rating by Thea M
"They sent all of my statements to a random out-of-state address despite having both of my current addresses on file. They claimed that they could not change a semi-annual policy to an annual policy because of a balance on the account, which was the result of their address input error. I was able to get similar changes done to another State Farm policy, which had a balance at the time, at another office, so there's no reason why they weren't able to do the same thing this time. State Farm has been good to me in the past, just avoid this office. They are the reason why I changed to another insurance company."

JOHN Compton

November 22, 2019

5  out of  5 rating by JOHN Compton
"Justin provided great customer service and helped me transfer my insurance plan from Washington to Arizona easily. Very professional."

Tiffany Braiker

November 18, 2019

5  out of  5 rating by Tiffany Braiker
"Justin was great and he made signing up painless and so easy. He had everything setup from a previous quote he provided me in a matter of minutes. I'm glad I switched over!"

Theresa Musarra Rody

November 2, 2019

5  out of  5 rating by Theresa Musarra Rody
"They are Ways helpful and friendly and informative." Reyna9167

October 6, 2019

5  out of  5 rating by Reyna9167
"Love them"

Anna Banana

August 5, 2019

5  out of  5 rating by Anna Banana
"Very nice place Justin is very professional but also very empathetic and caring he really takes his time to help you with anything you need if you're looking for an agent I highly recommend Justin"


July 3, 2019

5  out of  5 rating by Adel
"Justin was super helpful and knowledgable ! I’d Definitely recommend !"

Lauren Geertsen (Empowered Sustenance)

July 2, 2019

5  out of  5 rating by Lauren Geertsen (Empowered Sustenance)
"Justin has been awesome to work with!"


May 31, 2019

5  out of  5 rating by Amanda
"State Farm is a great company! Happy that Ariely is a part of their team. I've know her hard work and dedication from another insurance company, and I'm excited to work with her in the future."

Jesus Olea

May 23, 2019

5  out of  5 rating by Jesus Olea
"Great customer experience Karina was great help every question we had about my wife's accident she was on point and would call us to check on her"

Lizeth Tena

May 23, 2019

5  out of  5 rating by Lizeth Tena
"(Translated by Google) Karina Excellent service. Always very friendly and professional. (Original) Karina Excelente servicio. Siempre muy amable y profesional."

julie santoyo

May 14, 2019

5  out of  5 rating by julie santoyo
"We’ve had our vehicles insured here for years! The best care,! Justin is always so nice and Karina treats us like family!"

Linda TerHark

March 11, 2019

5  out of  5 rating by Linda TerHark
"He is an awesome insurance agent, if you are in the market for insurance check out his office. He or one of his wonderful ladies in the office would be more than happy to help you."

Shrtdrgon Fly

March 8, 2019

5  out of  5 rating by Shrtdrgon Fly
"Love the agent. Very helpful."

Bob Croft

September 25, 2018

5  out of  5 rating by Bob Croft
"Justin and his folks are knowledgeable, helpful and quick to respond; good at looking at my needs from my point of view. I have my home, vehicles and 5 rental properties insured here, and would not think of gong anywhere else. I highly recommend them."

Danny Thomson

August 11, 2018

5  out of  5 rating by Danny Thomson
"I feel like the staff here actually cared about my family. Didn’t expect that... it’s nice to know the commercials aren’t just talking points. The team has handled multiple additions to my policy over the years.. won’t go anywhere else!"